Terms & Conditions

Effective Date: May 11, 2025
Last Updated: May 11, 2025

These Terms and Conditions (“Terms“) govern your access to and use of the services provided by Luxin Shoes (“Company“, “we“, “us“, or “our“). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. OUR SERVICES

We offer an e-commerce platform through which users can browse, purchase, and track orders. All features, content, and functionalities are subject to change without notice. We reserve the right to refuse service to anyone for any reason at any time.

2. INTELLECTUAL PROPERTY RIGHTS

All content, trademarks, graphics, logos, and software on the site are the intellectual property of Luxin Shoes and are protected by copyright and trademark laws. You are granted a limited license to access and use our services for personal, non-commercial use only.

3. USER REPRESENTATIONS

By using the services, you represent and warrant that:

  • You are at least 18 years of age or have parental permission

  • You will provide accurate and truthful information

  • You will not use the services for any illegal or unauthorized purpose

4. PROHIBITED ACTIVITIES

You agree not to:

  • Interfere with or disrupt the services or servers

  • Use automated systems (bots, scrapers, etc.) without permission

  • Upload or transmit viruses or malicious code

  • Harass, threaten, or harm other users or staff

5. USER GENERATED CONTRIBUTIONS

If you submit or post any content (e.g. reviews, photos, testimonials), you are solely responsible for it. Contributions must not violate any third-party rights or contain offensive, unlawful, or misleading material.

6. CONTRIBUTION LICENSE

By submitting content to us, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content in any media format.

7. SERVICES MANAGEMENT

We reserve the right to:

  • Monitor the services for violations of these Terms

  • Take appropriate legal action against violators

  • Refuse, restrict, or disable access to the services without notice

  • Remove or disable content deemed inappropriate or harmful

8. TERM AND TERMINATION

These Terms remain in effect while you use our services. We may suspend or terminate your account or access at any time without notice if you violate these Terms.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify, suspend, or discontinue the services at any time. We are not liable for any loss or inconvenience caused by such interruptions or changes.

10. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

11. DISPUTE RESOLUTION

Any disputes arising under or related to these Terms shall be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association. Both parties waive the right to trial by jury.

12. CORRECTIONS

We may correct any errors, inaccuracies, or omissions and update information at any time without prior notice, including after an order has been submitted.

13. DISCLAIMER

The services are provided “as-is” and “as-available.” We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our services.

14. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for any damages arising out of or related to your use of the services, including indirect, incidental, or consequential damages.

15. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your use of the services or breach of these Terms.

16. USER DATA

We maintain certain data that you transmit to the service for the purpose of managing performance. While we perform regular backups, you are solely responsible for any data loss.

17. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to receive electronic communications and agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communications be in writing.

18. MISCELLANEOUS

These Terms constitute the entire agreement between you and us. If any provision is found to be unlawful or unenforceable, the remaining provisions will remain in full force.

19. CONTACT US

If you have any questions about these Terms and Conditions, or wish to exercise your rights, you may contact us at:

Luxin Shoes – Customer Support Team
Email: [email protected]
Business Hours: 24/7 customer support (response within 12 hours)
Fulfillment Days: Monday – Saturday
Time Zone: (GMT-05:00) Eastern Standard Time (New York)